Tuesday, May 26, 2015

An authentication error has occurred (Code: 0x607)

Authentication error 0x607 when launching a RemoteApp
Authentication error 0x607 when launching a RemoteApp
If a user receives error message 0x607 - An authentication error has occurred when attempting to launch a published RemoteApp, check the logs on the client PC.

This is likely due to the client PC not trusting your certificate. Either procure a certificate from a trusted third-party certificate authority, or the user will need to install and trust the root certificate authority and any intermediate certificate authorities in the certificate chain.

---EDIT---

A secondary cause has been found for this error message. If the user is unable to contact the certificate revocation list that is listed on the certificate to verify the revocation status of the certificate, they will receive the 0x607 error. So for example, if the URL of your certificate vendor is being blocked by a corporate web filter, you will have receive this error when launching a RemoteApp.

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